Shipments and returns

Your order shipment

Orders are generally processed within a couple of days. Publications are sent via Royal Mail and will generally arrive within 5 days following shipment.

Orders for spares are again generally dispatched within two days and are shipped by a variety of carriers depending upon the spares that have been ordered.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.